Placed at: Garhwa, Jharkhand
Education: BE in Electronics and Communication Engineering, Government Engineering College Rewa, M Tech, School of Electronics, Devi Ahilya University Indore
Prior work experience:
- Worked for two years with CSIR – National Physical Laboratory, New Delhi as Senior Research Fellow
One key work during fellowship
- To formulate public grievance redressal mechanism for effective and timely redress / settlement of citizens’ grievances.
What was done:
- e-Samvad’ aims towards providing citizens with a centralized platform where any citizen can lodge his/ her grievances to the respective departments. It primarily consists of a Call Center based on IVRS with integrated web portal which will act as a single point of contact for addressing and redressing various citizen-centric queries and grievances related to government services.
- e-Samvad intends to achieve all important aspects of good governance viz. Robust Delivery System, Transparency, Communication, Grievance Redressal and Sensitivity towards citizens.